Frequently Asked Questions
Will I be required to wear a mask?
Performers must be vaccinated and may perform unmasked. Masks are not required, but we have disposable masks on-site if you need one.
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How is your seating set up?
Seating is general admission. We have approximately 40 seats in the theater, consisting of 30 chairs and 10-12 bench seats.
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Will tickets be available at the door?
Online ticket sales end one hour before each show starts. Full-price tickets should be available at the door, but please note that tickets are limited and may sell out in advance. If unsure, please call or text us at 832.786.0413 or email info@stationtheater.com.
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What payment methods do you accept?
We do not currently accept cash. We accept credit cards or other Mobile Wallet payments like Apple Pay, Google Pay, or Samsung Pay. All payments are processed through Square. Charges may appear as Station Theater or Phase 3 Comedy, LLC.
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What are my transportation/parking options for getting to and from the event?
Parking can be challenging during major events. Uber or Lyft rideshare services or the Metro bus service are highly recommended. The #30 bus, just a 2-minute walk away, stops at Sawyer and Shearn, providing easy access to our event.
Ample street parking is available along Crockett, Hemphill, Summer, and Taylor Streets. Please check street signs for parking availability. Only park in the lot in front of Toros HTX if it is closed. Please be mindful when parking in front of area homes, as some driveways are difficult to see.
Station Theater is not responsible for damage or theft to vehicles or vehicle contents, nor are we responsible for any damage or fees due to towing.
If your car is towed, please call 713-308-8580. Please be aware that it may take up to 2 hours for the information to show up in their system.
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Can I bring children under 18?
Station's shows are recommended for adult audiences (PG-13 and up). Small children who might disturb other audience members will not be admitted.
While Station Theater promotes inclusiveness and positive values, the nature of improv comedy is such that we cannot guarantee the content of all shows will be appropriate for all audiences. Use discretion when bringing younger audience members.
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Is the audience involved in the show?
Improv teams will likely ask an audience member to shout out a one-word suggestion or other detail to inspire the show.
Aside from this initial suggestion, we ask that you refrain from conversation and silence your devices to maintain a theater atmosphere. Heckling performers is not permitted.
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Do you have drinks for sale?
All shows are BYOB unless otherwise noted. Station does not provide ice, cups, or any other set-ups. Audience members over 21 may bring a six-pack or a bottle of wine to shows. Small personal coolers are permitted, but the cooler must fit under your chair. We do not have a refrigerator. Please see our BYOB Policy for more details.
We have bottled water for sale at the ticket desk, or you may walk across the parking lot to the Toros HTX Cafe for light snacks and beverages. Please dispose of all trash as you leave.
Nearby breweries Buffalo Bayou Brewing Company, Holler Brewing Company, City Orchard Cidery, Platypus Brewing, and Urban South HTX Brewery offer great BYOB craft beer options.
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Do I have to bring my printed ticket to the event?
We can look up your ticket.
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What's the refund policy?
Tickets are non-refundable but can often be transferred to another person or show in most cases. Please email us at info@stationtheater.com for more information.
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Can I update my registration information?
Yes. Please email info@stationtheater.com.
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Is my registration fee or ticket transferrable?
A ticket may be transferred to another person or show in most cases. Please email us at info@stationtheater.com for more information.
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Is it ok if the name on my ticket or registration doesn't match the person who attends?
Please email us at info@stationtheater.com to update the contact information.
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Firearms or other weapons are not permitted in Station Theater under any circumstances.
If you have additonal questions, please email us at info@stationtheater.com or text/call 832.786.0413.